Terms of Service

1. Agreement to Terms

By accessing or using the services provided by JJ Workflows LLC (“JJ Workflows,” “we,” “us,” or “our”), or by using our website at jjworkflows.com (the “Site”), you agree to be bound by these Terms of Service. If you do not agree, do not use our services. If you are entering into these Terms on behalf of a company, you represent that you have the authority to bind that company, and “you” refers to that company.

2. Services

JJ Workflows provides AI-driven automation, workflow design, systems integration, and implementation services for businesses. The Site describes our services in general terms only and is not an offer or commitment to perform work. The specific scope, deliverables, timeline, and fees for an engagement are defined exclusively in a signed Proposal or Statement of Work (“Proposal”), which controls over these Terms for that engagement. Any free consultation or discovery call we offer is informational only and does not create an engagement or any obligation on either party.

3. Client Obligations

You agree to:

• provide accurate and complete information about your business, systems, and objectives;
• grant reasonable, appropriately limited access to the systems and data necessary for us to deliver the services;
• designate a point of contact authorized to approve scope and provide feedback;
• maintain your own third-party software, platform, and AI service subscriptions unless a Proposal says otherwise;
• make timely payments as outlined in your Proposal/Service Agreement;
• review and supervise any AI-generated output before relying on it, publishing it, or using it to make decisions; and
• comply with all applicable laws. This matters in particular because any email, SMS, or other communications sent through workflows we build originate from your own accounts, domains, phone numbers, and software, under your sender identity. You are solely responsible for your compliance with applicable law, including the CAN-SPAM Act, the TCPA, and other telemarketing, consent, and data protection laws, and for the lawful sourcing of any contact list you provide to us or load into your systems.

4. Intellectual Property

Unless a Proposal states otherwise: custom work product created specifically for you (the “Deliverables”) is assigned to you upon our receipt of full payment for the applicable engagement. Our pre-existing tools, frameworks, prompt libraries, and methodologies (“JJ Workflows Materials”) remain our property; where they are embedded in your Deliverables, we grant you a non-exclusive, royalty-free license to use them as part of your Deliverables for your internal business purposes. We retain the right to use the general skills, knowledge, and techniques gained in performing services, including for other clients, without disclosing your confidential information.

5. Payment Terms

Payment terms, including any deposit and balance amounts, are set out in your Proposal. Unless your Proposal states otherwise, invoices are due within 7 days of the invoice date. Late payments may accrue interest at 1.5% per month or the maximum rate permitted under Georgia law, whichever is lower. We may suspend services on written notice for accounts more than 10 days past due.

6. Confidentiality

Each party agrees to protect any proprietary or non-public information disclosed by the other party in connection with an engagement, and to use it only to perform under these Terms. This obligation survives termination. Our handling of personal information, including data belonging to your leads and customers (“Client Data”), is described further in our Privacy Policy, which is incorporated into these Terms by reference.

7. AI Output and Limitation of Liability

Our Deliverables may incorporate AI systems, which can produce output that is inaccurate, incomplete, or fabricated. You are responsible for reviewing and validating any AI-generated output before relying on it or using it to make decisions about any individual. We do not guarantee any specific business outcome, including increases in leads, revenue, or conversion rates.

To the maximum extent permitted by law, our total liability for any claim arising out of or relating to our services will not exceed the fees you paid us in the twelve months preceding the claim, and neither party will be liable for indirect, incidental, consequential, or punitive damages, including lost profits or lost data. You agree to indemnify us against third-party claims arising from your breach of Section 3, including claims relating to communications sent through workflows we built for you.

8. Termination

Either party may terminate a service engagement on 14 days’ written notice. Upon termination, you are responsible for payment for all services performed and expenses incurred through the effective date of termination, and we will deliver any completed, paid-for work product in its then-current state.

9. Governing Law

These Terms are governed by the laws of the State of Georgia, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these Terms will be resolved in the state or federal courts located in Barrow County, Georgia, and each party consents to the exclusive jurisdiction and venue of those courts.

10. Changes to Terms

We may update these Terms from time to time. Updates are effective when posted to the Site with a revised “Last Updated” date. Your continued use of our services after an update constitutes acceptance of the revised Terms.

11. Contact

Questions about these Terms? Contact us at:

JJ Workflows LLC
Attn: Joseph Johnson
Email: legal@jjworkflows.com